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Shipping Policy for Varmuz - Your trusted travel sleeping cap shop

Thank you for shopping at Varmuz! We strive to provide you with the best products and a hassle-free shopping experience. Here is our delivery policy to inform you of how we handle delivery:

1. Processing time: Orders are processed and shipped within 1-3 business days of receiving the order. Orders received before 12:00 noon will be dispatched the same day. Please note that processing may take longer during peak seasons or promotional periods.

2. Delivery methods: We offer standard and expedited delivery options at checkout. Details of shipping costs and estimated delivery time will be displayed before completing your purchase.

3. Delivery destination: We deliver to countries across Europe via Zásilkovna, GLS and DPD and outside of Europe via FedEx. If your location is not included, please contact us and we will do our best to accommodate your request.

4. Delivery providers: We work with reputable shipping companies to ensure safe and timely delivery of your orders. Once your order has shipped, you will receive a confirmation email with tracking information.

5. Shipping prices: We offer individualized shipping rates that are calculated based on the weight of your order and destination. You can view the shipping price during the checkout process.

6. Duty and taxes: International customers are responsible for any customs and import fees that may be applied to their order. These charges vary and are not included in the shipping price.

7. Order tracking: Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package.

8. Delivery time: Estimated delivery time depends on the delivery method selected at checkout and your location. Please note that unforeseen circumstances or customs delays may affect delivery times.

9. Lost or Stolen Packages: Varmuz is not responsible for lost or stolen packages. If you encounter any problems with

upon delivery of your order, please contact the carrier directly using the tracking information provided.

10. Questions about transport: If you have any questions or concerns regarding the delivery of your shipment, please contact our customer support at support @varmuz.com or by calling +420 733 319 366. We are here to help you and ensure that your shopping experience is as pleasant as possible.

Thank you for your trust in Varmuz and we are committed to providing you with excellent service and shopping experience!

Best regards, Team Varmuz